The International Organization for Standardization's ISO 9000:2000 series describes standards for a QMS addressing the principles and processes surrounding the design, development and delivery of a general product or service. Organizations can participate in a continuing certification process to ISO 9001:2000 in order to demonstrate their compliance with the standard, which includes a requirement for continual improvement of the QMS.
ISO 9000:2000 provides guidance on Quality principles and on the common language used by quality professionals. ISO 9004:2000 provides guidance on improvement methods. It can be seen that neither of these standards can be used for certification purposes as they provide guidance, not requirements.
The Malcolm Baldrige National Quality Award is a competition to identify and recognize top-quality U.S. companies. This model addresses a broadly based range of quality criteria, including commercial success and corporate leadership. Once an organization has won the award it has to wait several years before being eligible to apply again.
The European Foundation for Quality Management's EFQM Excellence Model supports an award scheme similar to the Malcolm Baldrige Award for European companies. In Canada, the National Quality Institute presents the 'Canada Awards for Excellence' on an annual basis to organizations that have displayed outstanding performance in the areas of Quality and Workplace Wellness, and have met the Institute's criteria with documented overall achievements and results.
The Alliance for Performance Excellence is a network of state, local, and international organizations that use the Malcolm Baldrige National Quality Award criteria and model at the grassroots level to improve the performance of local organizations and economies. Network for Excellence is the Alliance web site; browsers can find Alliance members in their state and get the latest news and events from the Baldrige community.
ISO 9000:2000 provides guidance on Quality principles and on the common language used by quality professionals. ISO 9004:2000 provides guidance on improvement methods. It can be seen that neither of these standards can be used for certification purposes as they provide guidance, not requirements.
The Malcolm Baldrige National Quality Award is a competition to identify and recognize top-quality U.S. companies. This model addresses a broadly based range of quality criteria, including commercial success and corporate leadership. Once an organization has won the award it has to wait several years before being eligible to apply again.
The European Foundation for Quality Management's EFQM Excellence Model supports an award scheme similar to the Malcolm Baldrige Award for European companies. In Canada, the National Quality Institute presents the 'Canada Awards for Excellence' on an annual basis to organizations that have displayed outstanding performance in the areas of Quality and Workplace Wellness, and have met the Institute's criteria with documented overall achievements and results.
The Alliance for Performance Excellence is a network of state, local, and international organizations that use the Malcolm Baldrige National Quality Award criteria and model at the grassroots level to improve the performance of local organizations and economies. Network for Excellence is the Alliance web site; browsers can find Alliance members in their state and get the latest news and events from the Baldrige community.
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